The Impact of In-Service Training on Employees’ Performance and Productivity

A Study of Federal Radio Corporation of Nigeria(FRCN) Enugu

Abstract

This research project is aimed at investigating the impact of in-service training on employee performance and productivity at the Federal Ratio Corporation of Nigeria (FRCN), Enugu. The population of the study was one hundred and fifty (150) comprising both the senior, junior and management staff of the corporation. The Taro Yameni’s formula was used to determine the sample size of the study which became one hundred and twenty (120). The survey research design was adopted for the study. The instrument for data collection was the questionnaire. The questionnaire was validated by the corrections made by the supervisor which ensured its face and content validity. The reliability of the instrument was tested through the test-retest method and the result was found to be consistent each time. The researcher personally administered the questionnaire to the respondents and collected it at the agreed date. The data collected was analyzed through percentages and the formulated hypotheses were tested with the chi-square (X2) statistical tool. The findings revealed that in-service training improves employee performance and productivity. Based on the findings, it was recommended that organizations should periodically embark on in-service training of their employees so as to continue to improve their performance and productivity.